Privacy Policy

Smart Host Privacy Policy

General Aspects

This privacy policy governs how Smart Host SpA (hereinafter "the Company") handles and processes user and customer data through its website www.smarthost.rentals (hereinafter "Smart Host" or "the Site"). The Company may also operate other websites under its ownership and control, to which this policy will equally apply.

The Company also interacts with users on third-party sites such as Facebook, Instagram, and YouTube, for which this policy does not cover the privacy practices of such third parties.

The privacy policy may change in the future, so we invite users to periodically review it. By using the Sites, you agree to the terms of our privacy policy.

Personal Information Collected

The information collected is voluntarily provided by the user, including:

• Full name and identity document details.
• Contact details such as address, telephone, and email.
• Additional information relevant to customer surveys and offers.

Reasons for Collecting Information

The information collected allows us to:

• Process transactions such as reservations and payments.
• Improve our services and offers.
• Contact users with offers and new products.
• Conduct market research to enhance our platform.

Moments of Information Collection

Information is collected when:

• The user registers on the site.
• The user makes a purchase.
• The user participates in sweepstakes, contests, surveys, or uses interactive services.

Public Information

Any information that the user shares in open formats, such as on social networks, will be considered public and is not covered by this privacy policy.

Protection of Information

We use industry-standard security measures to protect information, including authentication and encryption. However, we cannot guarantee complete security against illegal interceptions.

Use of Personal Information

Personal information is used to enhance the shopping experience and for promotional communications unless the user indicates otherwise.

Use of Cookies

We use cookies to personalize and enhance the experience on our site. Cookies also help us track user preferences and analyze site traffic.

Social Networks and Other Third Parties

We work with trusted third-party sites to connect with social networks and enhance our visibility. Interaction with these sites is subject to their own privacy policies.

Access to Personal Information by Third Parties

We share personal information with third parties only for specific services such as deliveries and market analysis. These third parties cannot use the information for other purposes.

Changes to the Privacy Policy

Any changes to our privacy policy will be communicated through our website.

Contact

For any questions related to our privacy policy, you can contact us directly at:

Smart Host Rentals

admin@smarthost.rentals